Our Basis services are the bedrock of our North East homeless support for people who are rough sleeping and have nowhere else to go.

4,667 people sleep rough across England every night

At the heart of our Basis provision are our drop-in centres in Gateshead and Sunderland for anyone rough sleeping or in housing crisis. Here we provide a community of support for everyone who walks through the door, drawing services and specialists together rather than expecting people to attend multiple appointments and repeat their devastating story over and over. Find out more about our homeless drop-ins >

Our crisis team, which often includes a nurse, conducts early morning outreach across Gateshead and South Tyneside to support people who are rough sleeping.

For people stuck in the cycle of homelessness, our Housing First team helps people find a home and provides tailored trauma-informed support seven days a week, working across Gateshead, Sunderland and South Tyneside.

The team has been very supportive and helped me in ways unimaginable, and I can’t wait to also give back the support and kindness they offered me in my time of need.

Peter*