Get help – if you’re in immediate danger
Call 999. If you can’t speak and do not answer the questions asked, press 55 when prompted and your call will be transferred to the police.
Pressing 55 only works on mobiles and doesn’t allow the police to track your location so, at some point, you will need to be able to say your address. If you don’t press 55 your call will be ended.
Get help – you are not alone
Our Empower team exists to ensure that you know you are not alone and that support is available. Our service is currently for people living in Gateshead. If you are not from the Gateshead area, please refer to the other sections on the page.
Please include your contact details when you call or email us, so we can call you back. If you phone outside of our opening hours (9am – 5pm, Monday to Friday) please leave a message and we will be in touch as quickly as possible.
We provide tailored 1-2-1 support around the practical and emotional impact of domestic abuse. This could include:
– A safe space to talk about your experiences
– Safety planning to help manage and reduce risk
– Support in accessing housing and legal advice
– Signposting to services to support recovery, including financial support and employability
We also provide our Empower group course to support women in understanding and processing the impact of domestic abuse, growing their confidence and moving towards recovery and freedom from abuse. This is a referral-only service.
We are not a crisis service, so please use the other contact details on this page if you’re in need of urgent or immediate help.
Get help – 24/7 support
Your local Domestic Abuse Team can also provide immediate support and guidance. Here are the contacts for the areas where we work: