Visiting our drop-ins
Our drop-in resource centres are open for advice, practical support and signposting to other helpful local authority and charity services. We are open Monday to Friday, from 10am to 2pm. If you call outside of opening hours, please leave a message and we will get back to you as soon as possible.
Basis Gateshead, Aquila (Progress) House, Warwick Street, Gateshead NE8 1PZ. 0191 477 7100
Basis Sunderland, Park Road Church, Sunderland SR2 8HR. 0191 567 0033
Drop-in facilities include: showers; washing machines; toilets; fresh clothes; left luggage;
making/receiving calls; hot drinks.
At Basis Gateshead, a nurse clinic is held on Tuesday and Thursday (9:30am – 1:30pm) and is open to everyone on a first-come first-served basis.
You may also be able to access short-term emergency accommodation through our Gateshead-based The 58:7 Project.
Accessing longer-term housing support
Gateshead firstname.lastname@example.org 0191 433 5353 Text: ‘ENQ’ and your message to 0778 620 8277
Southwark email@example.com 020 7525 5950 / Out of hours 020 7525 5000
Sunderland firstname.lastname@example.org 0191 520 5551